> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thetinybell.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My notification is not showing

> Troubleshooting steps when your notification does not appear on your website.

If your notification is enabled but not appearing on your website, check these common causes:

## 1. Is the pixel installed?

Open your website in a browser, right-click, and select **View Page Source**. Search for `tinybell` or `pixel`. If you do not find the pixel code, it is not installed. See [Install Pixel](/setup/install-pixel).

## 2. Is the notification enabled?

Go to your TinyBell dashboard and check that the notification toggle is set to **Enabled** (green).

## 3. Is the campaign enabled?

The campaign (property) also has an enable/disable toggle. Make sure it is on.

## 4. Check targeting rules

Your notification may have targeting rules that exclude the current page. Check:

* URL targeting: does the current page match?
* Device targeting: are you testing on the right device?
* Schedule: is the notification within its active dates/hours?

## 5. Check frequency

If you have already seen and closed the notification, it will not appear again in the same session. Try opening an incognito/private browser window.

## 6. Check your plan limits

If your plan has expired or you have exceeded your impression limit, notifications will stop showing. Check your plan status in the dashboard.

## Still not working?

Contact us at [info@thetinybell.com](mailto:info@thetinybell.com) with your property URL and notification name.