Is there a setup fee?
Is there a setup fee?
No. There are no setup fees for any plan.
Can I pay monthly?
Can I pay monthly?
No. The minimum billing period is quarterly. This keeps pricing simple and avoids monthly churn.
What payment methods do you accept?
What payment methods do you accept?
Bank transfer and credit card. Payment details are shared after you submit a plan request.
Can I cancel anytime?
Can I cancel anytime?
Yes. Your notifications will continue running until the end of your current billing period. After that, they pause.
What happens to my data if I cancel?
What happens to my data if I cancel?
Your account, properties, notifications, and statistics are preserved for 90 days. You can reactivate anytime.
Do I need a different plan per hotel?
Do I need a different plan per hotel?
No. One plan covers all your properties. The Individual plan includes up to 3 properties. Business supports 4+.
Can I change my plan later?
Can I change my plan later?
Yes. Contact info@thetinybell.com to upgrade or downgrade. Changes take effect at the next billing cycle.
Are prices in EUR or USD?
Are prices in EUR or USD?
European customers pay in EUR. All others pay in USD.
Are taxes included?
Are taxes included?
No. Prices shown are before tax. Applicable taxes depend on your location.