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If your notification is enabled but not appearing on your website, check these common causes:

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1. Is the pixel installed?

Open your website in a browser, right-click, and select View Page Source. Search for tinybell or pixel. If you do not find the pixel code, it is not installed. See Install Pixel.

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2. Is the notification enabled?

Go to your TinyBell dashboard and check that the notification toggle is set to Enabled (green).

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3. Is the campaign enabled?

The campaign (property) also has an enable/disable toggle. Make sure it is on.

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4. Check targeting rules

Your notification may have targeting rules that exclude the current page. Check:
  • URL targeting: does the current page match?
  • Device targeting: are you testing on the right device?
  • Schedule: is the notification within its active dates/hours?

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5. Check frequency

If you have already seen and closed the notification, it will not appear again in the same session. Try opening an incognito/private browser window.

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6. Check your plan limits

If your plan has expired or you have exceeded your impression limit, notifications will stop showing. Check your plan status in the dashboard.

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Still not working?

Contact us at info@thetinybell.com with your property URL and notification name.